The Official Fusion Factor Blog

Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP service options out there, not to mention how to determine the right one for your needs.

The main difference between Microsoft Teams and its competitors like Slack or Convo can be summarized in one word: integration. Teams integrates with various Microsoft applications like Word, OneNote, Planner, and SharePoint, and if you’re already subscribed to Office 365, these tips and tricks will help you do more with Teams.

You can easily tell whether a website is encrypted, and therefore safe, if a padlock icon appears next to its URL and if it starts with HTTPS (instead of just HTTP). Unfortunately, hackers now use the very same tool that’s supposed to protect browsers from malicious entities via encrypted phishing sites.

Strict parents can monitor their kids’ online activities, law enforcement officers can see your outgoing messages, and some employers can (unethically) check whether employees are on Facebook during working time. All they need to do is install a keylogger on one’s computing device.

You might not be interested in learning about IT, and we don’t blame you, you didn’t start your business to master the ins and outs of servers. But whether you like it or not, your business relies heavily on technology to survive. This is why there are certain aspects of IT that you can’t afford to ignore and IAM is one of them.

If the phrase “virtualization technology” either stresses you out or puts you to sleep, this article is for you. We’re going to explain once and for all how this emerging trend works and how small businesses can take advantage of it.
What is the core concept of virtualization?
By virtualizing any of the items below, you can trick software into recognizing hardware when none actually exists.

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!
The How
By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Have you been putting off learning about all the features in Microsoft Word, Excel, or PowerPoint? We don’t blame you. But mastering them can be extremely beneficial. That said, here are some free training videos that will help you get more out of Microsoft Office.

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities.