The Official Fusion Factor Blog

Communication is an integral component to any small- and medium-sized business. To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for. Improved video conferencing The major factor […]

Whether it’s for the sake of aligning with Windows 10, or not, Office 365 Pro Plus will be upgraded twice a year, in March and September. But what does this mean to business owners like yourself? Will the new update schedule affect how Microsoft plans to deliver and support ProPlus in the future? We’ll answer […]

There are an exhausting number of cyber security threats to watch out for, and unfortunately you need to add another to the list. A recent leak from the CIA proves that routers are one of the weakest links in network security. The Wikileaks CIA documents For several months, the notorious website famous for leaking government […]

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment. What is Power BI? Released in […]

Nature’s unpredictability guarantees that your business will experience several power outages that will affect your operations. An Uninterruptible Power Supply (UPS) ensures your computers and other devices never break down from power failure. More importantly, it ensures you never lose data from unexpected computer shutdowns. Whether you want to avoid the inconvenience of having your […]

Although hackers continue to develop new viruses and bug exploits, the most effective weapon in their arsenal is a simple email. All a would-be cybercriminal has to do is write a convincing message (or pretend to be a trustworthy entity) to persuade a victim to download a malware-ridden file or surrender their personal information. This […]

Virtualization technology and container technology are confusing topics in their own right, and comparing and contrasting them is even harder. Before you can really get into the weeds about how containers differ from virtualization, it’s best to clear up some of the misleading information surrounding how the two technologies work. Containers are made up of […]

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with […]

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your […]

Many small- and medium-sized businesses are abandoning traditional marketing methods in favor of social media platforms, and for good reason. Take Pinterest, for example, whose latest product “DIY Promoted Pins” allows businesses to promote their Pins to increase click-throughs, improve reach, and potentially drive more website traffic. But wait, there’s more. Know your audience According […]