The Official Fusion Factor Blog

The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even an Microsoft Outlook inbox, among others. Groups also has a feature called connectors that allows users to share content from third-party services right in Outlook, making workflows more seamless.

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of spending too much on BI. Still, SMBs should leverage BI to gain an edge — fortunately, there’s plenty of budget-friendly business tools and resources available nowadays.

Every business should have a strong cybersecurity posture to keep cybercriminals from infiltrating their network. One way to do this is by implementing a strict authentication process using two-step or two-factor authentication. These two processes are so similar that many confuse one with the other.

With the rise of eCommerce and remote working, the importance of computers in business has never been more apparent. But what kind of computers does your small business need? Should you invest in desktops or laptops? Consider the following when weighing your options.

IT departments are involved and can be challenging to understand. Large corporations often have their own internal IT department, but many smaller companies utilize Managed IT Services, which are outsourced.

It makes sense to use an external provider if you do not need a tech on-site every day to fix problems.

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet.

Recent studies have shown that Multi-Factor Authentication (MFA) can block almost 99.9% of automated cyber-attacks. Now the main issue is only 28% of the population use MFA.

Mostly SMEs become the victim of cyber-attacks. In case of an attack on business e-mail, the loss was assessed to be more than $160,000. This massive loss can put small businesses out of action.

It can be overwhelming to have several windows open to manage your company email, chats, and any cloud storage just to perform your daily tasks. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the challenges of multitasking.

CPAs and accountants handle a lot of sensitive personal information, so they need to have strong data protection and stable servers for their offices.

However, many smaller accounting firms can’t afford to hire a full-time IT team and don’t have the expertise to independently manage their technology.

No business ever gets very far without a steady stream of customers. They are your primary source of revenue, so taking care of your relationships with them must be your highest priority. To effectively foster customer relationships, your business should leverage customer relationship management (CRM) systems.