In 2020, the entire world was hit by COVID-19 Pandemic, lockdown, and economic disturbance. Most organizations realize a need for modification in their work culture, and they need to adopt a digitalized work environment to develop. Managed IT service providers play a vital role in helping organizations adapt to the latest technology, automation, cyber security, and training workforce to adapt to the changes.

Most companies begin as a startup and manage their IT work on their own. But as they begin growing the IT needs of the company becomes too expensive and expansive to handle for one company alone. This is especially true for businesses which are still making the jump from being a small enterprise to a medium one.