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Here’s how you can manage Google reviews

More consumers are now turning to online reviews to help in their buying decision process. With Google reviews, you can enhance your online presence by making sure your business ranks well in search engine results pages (SERPs). Here’s what you need to know to make that happen.

Will you put UPS in your network equipment?

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage.

Boost mobile security with virtualization

Mobile device security is paramount in today’s IT landscape. There are plenty of ways to be sure your employees are accessing data safely away from the office, but there is one solution we recommend considering: combining mobile security efforts with virtualization technology.

Benefits of using a VPN

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider?
What is a VPN?
The best way to describe a VPN is as a secure tunnel between your device and destinations you visit on the internet.

Boost your revenue with thin and zero clients

When you have several money-saving options like cloud computing and managed services providers, you shouldn’t worry about IT spending. To further reduce costs, trade in your expensive desktops for thin and zero clients.

What are thin and zero clients?
Thin clients are stripped-down computers with minimum processing power and memory.

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.

Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention

For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.