The Official Fusion Factor Blog

More businesses are making the switch to Voice over Internet Protocol (VoIP) because of its many benefits, which include lower costs, scalability, and flexibility. But with so many VoIP providers and packages to choose from, how do you know which one is right for your company? One important factor to consider is the Quality of Service (QoS) offered by a provider.

Are you having a hard time choosing which Microsoft 365 plan is right for your business? You are not alone. Many business owners often find it perplexing to choose the ideal plan because of the wide variety of features available. Here’s an overview of the different Microsoft 365 plans to help you decide.

Small and medium-sized businesses have historically outsourced IT services to help their firms develop, especially at vital stages like branch expansion. However, this notion has gained traction in various sectors during the last decade.

As a result, many small businesses turn to outsourced technology-based solutions like IT Services in San Diego.

Video marketing is one of the most efficient and cost-effective ways to reach, engage, and convert potential customers. According to Wyzowl, 80% of marketers say that video content has helped them directly increase sales. That’s because videos are able to communicate messages in a way that text and static images cannot.

Cyber security concerns are just as dangerous for small organizations as giant corporations. A widespread fallacy among small business owners is that protection comes from anonymity, that your company is too small to be a target; however, this is not the case.

IT assistance is vital for organizations, regardless of their size. Yet, IT costs are often viewed as a burden than a crucial facilitator for a company's development and survival. This outdated mindset must be changed if your company has to survive in this fast, technologically evolving world, especially in a post-pandemic environment when digital-first and remote-first encounters are inescapable.

Two-factor authentication and two-step authentication are both vital for data security. But what’s the difference between them? Is one authentication process better than the other for your business? In this blog post, we will break down the differences between two-factor authentication and two-step authentication to help you decide which is more suitable for your needs.

Migrating to the cloud is a big decision for any business, but it can be especially daunting when it comes to unified communications (UC) systems. UC is the umbrella term for all the communication technologies used in a business, from voice and video calling to messaging and collaboration tools.

Microsoft Excel is a powerhouse in data management and analysis. With each new release, it becomes even more powerful. The latest version, Excel 2021 for Windows, includes many new features and functions that will make your life easier. Here’s how to make the most of them.

Customer data is one of the most valuable resources in business today. It helps companies better understand their clients’ needs and interests. However, before companies collect, use, and generate revenue from customer data, they must ensure compliance with data protection laws.