"Helping us make sure we are comfortable"

I'm Rick Donahoo working with Allgire General Contractors. We have been in Carlsbad for over 25 years. As we have grown with the construction industry, we have learned to specialize in many facets: defect litigation, construction of affordable houses. Through that process we have learned that our technical support is very critical to our success. We came across Fusion Factor in 2006; following that every need we had has is been met. We have had experiences where we have been out of power is San Diego. Fusion Factor is there to support us. Within moments they have been calling us checking on us here at midnight to make sure we are solid with our servers. We are up-to-date in all the latest technology. I can go to work and I don’t have to worry about my files, my e-mails, my photos, my documentations because they are all going to be backed up by Fusion Factor. Whenever I can’t find my lost files, I make a call to Fusion Factor. They have it for me within minutes. During the night, at 2:00 in the morning I get an e-mail “there is your stuff, it’s there for you”.

During the fires, we all were told to evacuate and everybody was leaving San Diego and their businesses a few years ago. Fusion Factor was there at our door helping us make sure our server was solid and we have backed up properly.

“They are helping us make sure we are comfortable.”

When we had major power outages here a year ago or so, they were here at midnight making sure everything was good. I am able to work on my projects without being uncomfortable knowing that everything that is there is been taken care of.

“Fusion Factor has always been there and I can call them at any time.”

Project Manager
Allgire General Contractors