Tips to avoid VoIP downtime

Calamitous events such as wildfires and Category 5 hurricanes can happen at any time. If your company’s tech infrastructure isn’t prepared to weather these, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP system offline, you […]

Groups, Yammer, and Teams: When should you use them?

While most Microsoft 365 apps serve a particular purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are a few small differences. Read on to learn more. Outlook Groups With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document […]

Don’t believe these disaster recovery myths

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them. Myth 1: Tape backups are the best […]

Business phones: Things you need to know

Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. Read on to learn more. Different phone systems Telephones have come a long way from when they first came about […]

Cloud migration tips for unified communications

With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance relies on a number of factors. If you’re considering moving your UC to the cloud, follow these tips. Opt for a gradual transition Migrating unified communications […]

Virtualization and licensing

For a successful virtualization project, it’s important to understand software licensing and support policies for virtualized and cloud environments. Today, many enterprises invest in software to track licensing compliance and vendor support policies because policies could differ substantially among vendors. For most, licensing concerns focused on deploying server applications to server virtualization infrastructures. Here are […]

Simplify calendar sharing with Office 365

Calendar apps have done wonders for the business world. They’ve made it so much simpler to schedule meetings with colleagues, manage projects, and increase productivity. But things can get sticky when you want someone outside of your organization to see your calendar. Thankfully, Office 365 tackles this challenge. Share an Office 365 calendar with specific […]

Disaster recovery during hurricane season

There’s no telling when natural disasters will occur. When they do, certain regions in the country often bear the brunt of their impact, like when Hurricanes Harvey and Irma hit certain states in 2017. With a well-designed disaster recovery (DR) plan, your business can be spared from total devastation. Determine recovery hierarchy Certain parts of […]

What VoIP services can you choose from?

Forget about the days when your company used to spend a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology allows people to place and receive free or cheap calls, and there are various options for individual users and business owners alike. VoIP comes in a variety […]