The Official Fusion Factor Blog

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you.

Microsoft is constantly updating and improving its Outlook email program, and some users struggle to keep up with all the new and exciting features. If you want to catch up on the latest productivity-enhancing tricks, this is the article for you.

Clean Up your inbox
No matter inbox how meticulously organized your Outlook inbox is, there's always room for improvement.

Con artists have created a new method of deceiving Chrome users by freezing their browsers and displaying a security notification with bogus tech-support contact details. Their ultimate goal is to scare potential victims and trick them into dialing the fake hotline number on the screen.

Over time, your computer will work slower as software requirements become more demanding. But if you have a relatively new computer, and are experiencing performance problems after clicking a link or visiting a website, you might be the victim of a new cyberattack scheme known as cryptojacking.

With so many affordable IT tools on the market, it's a great time to be a small-business owner. Most of them are basic and won’t require much training, too, so you don’t have to be tech-savvy to use them effectively. All you have to do is find the right one for your particular goals and needs.

Business owners must stay current with never-ending Google updates to keep their clients happy. For the month of February, Google heard users’ demands and decided to include three new features to Chrome to address users’ problems with ads.
Ad Blocking
Android users will be pleased to hear that the newly updated Google Chrome comes with an ad blocking feature.

Unlike most solutions, virtualization technology is not plug and play. It requires you to understand your IT environment and know which aspects could and should be virtualized. This is not something we expect first-time virtualization users to grasp right away, so if you’re planning to implement it, follow these tips.

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

Good news for Office 365 subscribers who use Apple devices: Microsoft apps now seamlessly integrate with the Apple ecosystem, which means working on documents is now much easier on an iPhone, iPad, and Mac. Here are some of those key capabilities.
Co-authoring in Word, Excel, PowerPoint
Apple users can now co-edit documents in Word, Excel, PowerPoint, and Outlook.

Facebook’s newest action can mean bad news to businesses. The company had announced its decision to screen its News Feed to include less content from publishers and businesses and more from your loved ones. This comes after the allegations of how social media has unconsciously shaped people’s opinion and mental well-being.