The Official Fusion Factor Blog

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line.

Small- or medium-sized business (SMB) owners may be overwhelmed by their company’s IT demands. Fortunately, virtualization services are giving them a fighting chance to stay on top. Some technology vendors even recommend app virtualization services because many SMBs use it.

Now that VoIP is becoming the common means of collaboration among SMBs, it’s time to start securing your networks from threats against them. Without a thorough knowledge of how VoIP works, companies cannot easily perceive their vulnerability to attacks.

With Office Insider, subscribers have the privilege of viewing and testing new Office 365 features before other users. This insider feature targets tech-savvy business owners who want to get ahead of the competition and take their software game to the next level.

Did you know that learning how to use an application is a two-way process? In fact, your applications learn something new about you after every interaction. They take note of your frequently visited sites and other data points to make your tasks easier so you can avoid repetitive work.

Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better.

We know that IT plays a big role in reaching your small- and medium-sized business (SMB) milestones. When it comes to hardware, you don’t need to be an IT expert to find the best possible solution. Here's a concise and helpful guide to the best hardware for your SMB.
Portability
Laptops allow you to keep working when you don’t have an electrical outlet.

Your brand's online reputation is not helpless from negative reviews on consumer complaint sites. Though it's nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints.

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no longer apply.

Progressive SMBs are defined by how they use technology to achieve business growth. From acquiring new customers to managing suppliers to exceeding sales quotas, IT helps a lot. But traditional hardware and software solutions are expensive to purchase and support.