Call (855) 548-4192
for Small And Mid-Sized Business IT Support
The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.
AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions.
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.
A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly.
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers.
With an overwhelming number of options on the market, choosing the right computer hardware for your business can feel like a daunting task. The challenge is finding the perfect balance between cost and reliability without overspending on features you don’t need.
Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations.
If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication.
Microsoft Copilot and other AI tools are changing how people work, research, and create. But are you using these tools to their full potential? This guide provides tips to get the best results from Copilot, whether you’re summarizing information, drafting content, or creating AI-powered images.
Technology is always evolving, and for small or mid-sized businesses like yours, staying ahead means taking a close look at your IT strategy. A technology business review helps you spot inefficiencies, security risks, and growth opportunities. By conducting these reviews regularly, you can make sure your technology supports your goals, boosts productivity, and stays cost-effective.
