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Well-established and expanding enterprises need superior technology to compete effectively in the market. However, maintaining large IT resources on-site to keep up with an increasingly complex IT environment is not easy for small businesses. They depend on a functional IT infrastructure that runs without interruptions and adjusts to their often tight budgets.
Cybersecurity has long been paramount for businesses that utilize digital solutions, but it’s even more essential for today’s distributed workforces. As cloud and mobile technologies continue to prove their value, it’s important that you take proactive steps to manage and protect company mobile devices.
Like all business components, Voice over Internet Protocol (VoIP) systems have costs of ownership, or the direct and indirect costs accrued by a certain service or product. Understanding your VoIP’s total cost of ownership will help with your tech budgeting and more.
To address the challenges of the post-pandemic workplace, Microsoft has added several new features in Microsoft 365 that are aimed to improve the productivity of hybrid workers. Here are some of the new M365 updates you should be excited about.
Work seamlessly with Windows 365
Windows 365 is a cloud service that allows users to experience a more powerful and more agile version of Windows 10 or 11. Also called the “Cloud PC”, Windows 365 will enable you to access your entire PC — including personalized apps and settings — from any device.
A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in some extreme cases, close permanently. Fortunately, having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.
Technology has become a crucial part of every organization; now, it has become difficult to imagine a day without technology. This has increased the importance of managed IT service providers in the market. Currently, there are many service providers in the market, and some provide excellent service while others fail to do that.
In 2003, the National Institute of Standards and Technology (NIST) stated that strong passwords should consist of upper- and lowercase letters, numbers, and symbols. However, the institute has now reversed its stance. Find out why and learn what their new recommendations are.
These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it.
What is firmware?
Firmware is a basic type of software that is embedded into every hardware component in computers, computer peripherals (e.g., keyboards, mice), printers, mobile devices, and Internet of Things devices.
Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature.
Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and better understand them later. Thanks to new technologies, you now have more ways to take notes than just using pen and paper.
