In the time of just a few weeks, we have seen a drastic change in our living from how we have always lived to how about everything we do currently. Schools are closed for weeks, cruises have stop sailing, and air transportation is stopped. Bars and restaurants are closed, sports events are canceled, and due to all this, many people lose their jobs.
During this pandemic time, if you watch the news or follow social media, you will find several COVID-19 infected cases keep rising. But in all this, you can't help and just wonder when or if life will return to normal. Because of this sudden pandemic, life changed in such a short amount of time, and today that made people frozen in fear. They don't know what they can do and what not, they are numb and fearful and questioning about everything.
With that, businesses all around the globe are facing a unique brand of fears, like, will I lose my sales and revenue due to COVID-19? What if I need to lay employees off? How will I manage my team and keep them working hard? How will I continue to provide for my family, and how long this COVID-19 will last?
STOP! Don't overthink, here are 5 steps you can start taking now and stop being frozen in fear and move forward with your business, family, and living your life.
Step 1: Don't Break Communication
Make an effort to be in touch continually and communicate with all your stakeholders. It includes all from your employees to your customers to your partners and vendors. Stay in communication with them and share how the business is doing and how you can continue to serve them.
In a time of COVID-19 pandemic, visits may not be ideal, but you can always resort to the good by phone, videos, webinars, and e-mails. If you are not in communication with your clients, then your competitors are.
Step 2: Be A Valuable Resource
As we all know, money is always necessary, and now it is time to be a trusted resource and friend to your clients and prospects. In today's time, people seek bold solutions, and if you are proactively bringing solutions to your clients, you become a valuable resource.
Sometimes the client's write to check and if they have not received a response from you, especially in today's environment. There are chances of you being the first to chopped block when they need to cut down expenses.
Step 3: Lean On People
Ironically, there is one time when we need people more than ever before, but right now, due to COVID-19, we are being isolated and stay in our homes. However, with the help of video conferencing, web conferencing, we can work together with the team, partners, and accountability groups so that we can lean on one another.
As nobody has gone through anything like this before, and therefore, nobody has all the answers. But working in a group, we may find most of every solution.
Step 4: Be More Than A Business Person
With whom you are communicating, they might be your employees, colleagues, and clients. But very first they are HUMANS, and just about you interact within your business world has endless stress when their workday is done.
Their kids are at home all day getting into who knows what, worried about going to market and buying essential goods, and are concerned about keeping themselves and their family healthy.
And when your clients and prospects start knowing you as a friend and a caring person, more than just an IT service provider. Then that's the time they want to do business with you for life.
Step 5: Be Informed But Not Obsessed
In the whole world, there is discussion and talk of Coronavirus. People are glued in front of their TVs for weeks after lockdown. Although they are updated with the latest news, along with that, they are more stressed, depressed, and fearful.
There is no need to do this to yourself; yes, it is essential to know how to reduce the spread of COVID-19 and protect your family. But watching too much news and social media might dominate your thinking and actions. Which indirectly impacts your business.
During this COVID-19 Pandemic, it's essential to have little fear. To keep our family and us safe and keep us making the right decisions. However, if you want to ensure your business is stable and growing, follow the above steps to rise above the fear.
If you are in search of immediate IT support in San Diego County or need to set up your business remotely, so you and your employees can work from home, contact us today!
Call: (760) 940 4200 or visit: https://www.fusionfactor.com/it-services/