There is an increase in the complexity of managing businesses, and we are seeing a rise in the number of companies outsourcing managed IT services for their business IT needs. Outsourcing IT services can help them in supporting rapid change in business developments, advances in technology, and cost management.
Yet, despite this increase in take-up, there are still a few significant misconceptions that stop some small and medium businesses to consider managed IT service providers as an option.
Many companies face challenges these days when it comes to managing, maintaining, and monitoring their business IT. Should it be in-house? Should they outsource IT from a managed IT service provider?
There are many myths and misconceptions about managed IT service providers; therefore, you should not let the following points stop you from getting the most out of your IT investment and IT infrastructure.
1. We Always Need On-Site IT Support Services
No, not really. Effective managed IT service providers use standard procedures, proven policies, and enterprise tools to manage your network.
Suppose, if you hire a managed IT service provider like Fusion Factor, who can resolve 99% of all your tech issues remotely with no on-site IT support services required. With that, you get 24/7 remote IT support for your networks.
Yet, if you experience downtime due to hardware failure, our on-site IT support services will be available for you. Solving issues related to your business IT can be easy and quick with IT service providers, without hassling your core business work.
2. We Have Complex IT Infrastructure Needs
For small and medium businesses, IT infrastructure is not so complicated. If you are a multinational company with several hundreds of locations and thousands of employees like NASA, then you might need more than just managed IT service provider as it would have complex IT infrastructure.
Technologies used in businesses for core work are almost similar, and most of the technology these days is scalable. Therefore, it becomes easy for MSPs to provide you stable network, reliable devices, and security.
3. We will not have Control on Our IT Infrastructure
This is wrong. The networks belong to the clients (i.e. you) and managed IT service providers are there for proactive IT management. IT service providers are insured to protect and manage your IT infrastructure.
If future, if you decide to end up with your managed IT service provider, they do an offboarding process, where you will be handed over with all your systems and network credentials and updates, facing little to no downtime but completely secure.
4. Managing IT Internally Cost Less
Sorry to disappoint, an onboard level 2 technical support professional will approximately cost you $50,000. Not just the salary, with that, you must also include all other costs associated with an employee pension plan, employment insurance premium, and other expenses.
With outsourcing managed IT services, you will have 24/7 IT support for your business rather than having eight hours of monitoring. This can help you in reducing downtime, as your networks are being monitored 24/7.
5. We are Fine with Our Current IT Infrastructure
That’s awesome, but are your systems and networks up-to-date with the latest security patches? Are you exposed to cybersecurity threats like Ransomware? Are you sure that your business data is not in the world of Dark Web, where your critical data is sold by hackers to earn money?
If not, you need to partnership with the best managed IT service provider. Managed IT service providers have expertise in managing, monitoring, and maintaining your organization IT needs 24/7 remotely.
Try our complimentary network and security assessment that will put your IT infrastructure and business on a test.
Fusion Factor is San Diego’s leading IT consulting company, offering small and medium-sized businesses and industries with leading IT solutions. Our services include Fully Managed IT Services, IT Support Services, IT Consulting Services, Cyber Security Services, Virtualization Services, Cloud Computing Services, and Dark Web Monitoring Services as per your business IT needs.
Fusion Factor is now locally available with their best IT services for your business located in the following cities: San Diego, Carlsbad, San Marcos, Vista, Escondido, Encinitas, Oceanside, National City, El Cajon, Chula Vista, and Poway.
For free network and security assessment, contact us at: (760) 940 4200 or visit us today at Fusion Factor IT Services.