Of course. We’re here to help you solve ANY technology problem that comes your way.
Can you fix problems with Internet connectivity, telephone systems, printers and other office technologies?
Always. We always dress professionally and show up when we say we will; and if there’s any chance our technician will be late, we’ll give you a call to let you know as soon as possible.
We make a point of only employing the very best technicians, who are all required to take part in training sessions, earn the latest vendor certifications and provide deep expertise on every system we support.
Yes! We are your partner in technology, no matter what hardware, software, and applications you count on. If we can’t fix something ourselves, we’ll act as an extension of your business to contact and work with the vendors who can.
Each month, we perform testing and restoration of your critical data to make sure everything will be recoverable, no matter what.
Not a chance. Our help desk services are always kept in house, so you’ll get the support you need from the experts you trust the most.
Tape backups are huge risk factors for businesses like yours. With an offsite backup plan from Fusion Factor Corporation, you can end worries over what might happen and protect your business from disaster.
We’ll back up everything on your network before performing upgrades or implementing new systems, just in case there is a glitch during the process.
What about access to our passwords, software licenses, hardware inventory and critical network data?
We believe in full transparency when it comes to YOUR critical business information, so you’ll always have access to it. We’ll provide you with written and electronic copies of this data, so you can end worries over whether or not we’re holding your IT ”hostage” for our own job security.
Absolutely. When you choose an all-inclusive support plan from Fusion Factor Corporation, you’ll have the peace of mind that comes with comprehensive IT service and support at a flat rate you can count on. Just be sure you’re aware of what’s included in your plan and you’ll never have another budgeting surprise again!