IT Support for Engineering
A big client presentation is scheduled for Friday afternoon. The rendering that's been running for six hours crashes at 94%. Engineers are desperate for a solution. Sound familiar?
We have handled those calls for years now. Engineering IT isn't typical office support. Your team runs software that crushes normal computers. SolidWorks assemblies with thousands of parts. Revit models that consume volumes of RAM. Cloud datasets are so massive that they would lock up a regular business laptop in seconds.
Most IT professionals may never have touched CAD software. Don't understand why an engineer needs a workstation with a $2,000 graphics card. Can't figure out why file sizes hit 15GB. They treat your firm like any other small business and it shows when systems can't keep up.
We're different because we've been doing this since engineers were still using drafting tables alongside computers. We know Revit inside and out. We've optimised render farms. We've recovered corrupted project files that firms thought were gone forever.
Walk us through your office and we'll spot problems before you mention them. Is that workstation running hot? Needs better cooling or thermal paste. Network crawling when transferring files? Wrong switch configuration for large data. Software crashing at the same point every time? It’s usually a conflict that can be isolated.
Our services are available at one flat monthly rate. No hiring IT staff. No panic when something breaks during crunch time.
Contact UsWhat We Handle for Engineering Firms
Tech support for the specific tools and workflows engineers actually use daily.
CAD Workstation Setup
Machines built to handle what you throw at them
- Specs matched to your software, regardless of what you use
- Graphics cards that don't choke on viewport navigation
- RAM and storage for huge assemblies
- Cooling that keeps things stable during long renders
Engineering Software Support
When your tools won't cooperate
- Crashes diagnosed and fixed, not just rebooted
- Version conflicts sorted out
- License issues handled quickly
- Updates are tested before they hit your production machines
Project File Systems
Finding what you need without the treasure hunt
- Files organised by project, discipline, revision
- Version control so you can roll back when needed
- Search that actually works on massive file structures
- Access permissions are set up correctly for teams and clients
Rendering & Simulation
Heavy computational work that can't afford failures
- Systems configured for analysis software
- Render farm setup and management
- Performance tweaked for specific workflows
- Queue management so jobs don't pile up
Remote Access That Works
Engineers working from anywhere without the hassles
- Secure connections to workstations from home
- Access project files from job sites
- Client meetings with live model review
- Mobile access that's actually usable
Data Protection
Protecting project files that took weeks to create
- Backups running automatically, tested regularly
- Version history going back months
- Recovery that's measured in hours, not days
- Protection from ransomware targeting design files
Let's Talk About What's Not Working
Slow machines? Lost files? Software that crashes? Renders taking too long?
Schedule a call. We'll figure out what needs fixing.
Drop Your QueriesProblems Engineering Firms Face
Real issues we solve constantly, not theoretical scenarios.
The Problems
File corruption during crunch time
Hours of work have vanished. The client’s deadline is tomorrow. Recovery options are limited.
Workstations that can't handle the load
Engineers wait endlessly, battling frozen screens and spinning cursors. Productivity tanks.
Software licensing nightmares
Licenses have expired. Wrong versions have seeped in. Engineers are locked out of the tools they need right now.
Renders that take forever or fail
Render crashes overnight. You have to start over again. You are likely to miss the deadline.
The network is too slow for big files
Transferring a 10GB assembly? You wait endlessly, grabbing endless cups of coffee. Maybe lunch too.
Our Solutions
File recovery that actually works
We've pulled back projects everyone thought were toast. Backup systems are designed for large engineering files with frequent changes.
Workstations are set up correctly
No generic business desktops. We offer machines built for your specific software and file sizes. Performance that keeps pace with deadlines.
License management handled
We track renewals, manage seats and handle version coordination. Your team has the tools when needed.
Rendering optimised
Systems are configured for your rendering engine. Troubleshooting also crashes. We set up distributed rendering when one machine isn't enough.
Network infrastructure for large data
Get proper switches, cabling and configuration. Assured file transfers that don't stop productivity.
Why Engineering Firms Choose Us
We Know Your Software
We have configured and troubleshot every type of software. Not just IT, but also engineering IT and lots more
Fast Response When Deadlines Loom
Project due tomorrow and systems are failing? That gets immediate attention. We prioritise by business impact.
Data Actually Protected
Project files are backed up properly. Version control works as planned. Recovery is tested, not assumed.
Systems That Scale
Growing team? Bigger projects? More complex work? Get infrastructure built to expand without starting from scratch.
Questions About Your Setup?
Let's find out what's slowing your team down or causing operational hassles.
Supporting Engineering Firms Everywhere
From solo practitioners to businesses with over 100 people, we provide the same attention to maintaining engineers' efficiency as we do to resolving problems.
Carlsbad, California
2173 Salk Avenue Suite 250 , Carlsbad, CA 92008
San Marcos, California
310 Via Vera Cruz #101 ,San Marcos, CA 92078
San Diego, California
600 West Broadway, Suite 700 , San Diego, CA 92101
One Pacific Heights
9920 Pacific Heights, Suite 150 , San Diego, CA 92121