The Official Fusion Factor Blog

Call (855) 548-4192
for Small And Mid-Sized Business IT Support

Two new tools for defeating ransomware

A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many cases end in disaster for your business.

6 advanced search tips for Gmail

Looking for an important file or message among endless emails in your inbox is no fun, especially if you need it right before a meeting starts. You’ve tried using the basic search box at the top of Gmail and found out that it didn’t help either. Don’t worry, we’ve rounded up 6 search operators that will help you sort through your inbox to get what you need in a jiffy.

VoIP call-quality issues explained

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a traditional phone system, for less money.

Outlook gets new CRM add-on

Have you ever wondered how sales teams spend their time each week? According to Salesforce, on any given weekday an average sales representative spends more than 70 percent of their time managing emails. Since they are spending more than half of their working lives in their inbox, wouldn’t it be ideal if their customer relationship management software can be integrated into it? A newly released add-on called Lightning for Outlook may just be the answer.

What’s all the buzz about data?

If an IT consultant told you that backing up data is one of the most important things for your technical team to do well, you’d probably nod in agreement. But what if they suggested that your dirty data requires cleaning prior to utilization? One simple adjective like “dirty” may give you pause, and there’s a handful of other terms about “data” that you may not recognize either.